Items ordered and paid for will ship after 1-3 business days, unless otherwise noted in description of the product. After we ship your order, your package will usually deliver in 2-5 business days. You may choose to expedite shipping through the pull-down menu at checkout. You will receive an email notification from us that contains tracking information once your order has been shipped.
Currently, we ship out to Canada only. Shipping options can be found through the pull-down menu at checkout. If Customs fees occur, please note that you, the buyer, are 100% responsible for those fees. We, the seller, are not responsible for Customs fees. Please note that International order can take up to 2-4 weeks to arrive as all orders must pass through Customs. The time frame that this takes is totally out of our hands.
If you have any problems with your order please don't hesitate to contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any situations that come up.
Please keep in mind that the products you are buying are handmade and 100% natural so there may be variations from batch to batch, and some product may contain actual bits of plant material.
For questions regarding the exchange of products, please see our Exchange Policy.